pk375 Privacy Policy –
Your Data, Your Rights,
Our Responsibility

pk375 is an online casino and sports betting platform operating at pk375.biz. For the purposes of this Privacy Policy, pk375 acts as the data controller in respect of all personal information collected through the platform. This means we determine the purposes and means by which your personal data is processed.

We are committed to handling the personal information of Pakistani players with care, transparency and respect. This Privacy Policy explains exactly what we do with your data, why we do it, and what options you have. If you have any questions about how pk375 handles your personal information, you can contact our data team at any time via support@pk375.biz.

pk375 does not and will never sell your personal data to third-party advertising networks, data brokers or marketing companies. Your information is used to operate the platform you signed up to – nothing more.

pk375 collects personal data across several categories. The specific data collected depends on how you interact with the platform:

Registration Data – information you provide when creating a pk375 account:

Identity Verification (KYC) Data – collected when we are required to verify your identity:

Financial Data – information related to your deposits and withdrawals:

Gaming Activity Data – records of your activity on the pk375 platform:

Technical & Device Data – automatically collected when you access pk375:

Communications Data – records of your interactions with the pk375 support team:

pk375 collects personal data through three primary channels:

Directly from you – when you register a pk375 account, complete your profile, make a deposit or withdrawal, contact customer support, participate in a promotion, or submit identity verification documents. This is the largest source of personal data pk375 holds and it is data you have consciously chosen to provide.

Automatically during use – technical data including your IP address, device information, browser type and session activity is collected automatically when you access pk375.biz. This happens through standard web technologies including server logs, session tokens and cookies. See Section 8 for full details on cookies.

From payment providers – when you initiate a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, the payment provider confirms transaction details to pk375. pk375 receives confirmation of successful transactions but does not store full payment credentials. We receive only the information necessary to credit your account and process your withdrawal.

Every piece of personal data pk375 collects is used for a specific, identifiable purpose. Below is a clear breakdown of what we use your data for:

• Account creation and management: Your registration data (name, contact details, date of birth) is used to create and maintain your pk375 account, verify your identity and ensure only you can access your account.
• Processing deposits and withdrawals: Financial and payment data is used exclusively to process your PKR transactions – crediting deposits and processing withdrawal requests to your nominated payment method.
• Game provision and history: Your gaming activity data is used to operate the games you play, maintain accurate records of your bets and winnings, and provide you with a game history you can review at any time in your account.
• Legal compliance (AML/KYC): Identity verification data and transaction records are retained and used to satisfy our anti-money laundering obligations and to comply with applicable legal and regulatory requirements.
• Responsible gaming: Your gaming activity data is monitored by the pk375 responsible gaming system to identify patterns that may indicate problem gambling behaviour. This is done to protect your welfare, not to profile you commercially.
• Customer support: Communications data is used to investigate and resolve your support queries, disputes and complaints. Live chat and email records are retained for quality control and dispute resolution purposes.
• Platform security: Technical and device data is used to detect and prevent fraudulent activity, multi-accounting, unauthorised access and other security threats to the pk375 platform and to individual player accounts.
• Platform improvement: Anonymised and aggregated usage data helps pk375 understand how the platform is used, identify technical issues and improve the experience for all players. This analysis does not involve individual profiling.
• Promotional communications: If you have opted in to receiving pk375 promotional communications, we use your email address and gaming preferences to send you relevant offers. You can opt out at any time via your account settings or by emailing support@pk375.biz.

pk375 processes your personal data under the following legal bases, each corresponding to the specific purposes described in Section 4:

• Contract performance: Processing your registration data, payment data and gaming activity data is necessary to deliver the pk375 service you signed up to under the Terms and Conditions.
• Legal obligation: Processing identity verification data and transaction records is required by applicable anti-money laundering regulations and other legal obligations binding on pk375.
• Legitimate interests: Processing technical and device data for platform security and fraud prevention reflects pk375's legitimate interest in protecting the integrity of the platform and the accounts of all players.
• Consent: Processing your data for promotional communications is based on your explicit opt-in consent. You may withdraw this consent at any time without affecting your ability to use pk375.

pk375 does not sell, rent or trade your personal data. We share data with third parties only in the circumstances described below, and only to the minimum extent necessary for the relevant purpose:

• Payment processors: When you make a deposit or withdrawal, we share the minimum necessary transaction data with the relevant payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, card processors, IBFT networks) to process your PKR transaction. These providers operate under their own privacy policies and are contractually prohibited from using your data for any purpose other than processing the specific transaction.
• Identity verification providers: When KYC verification is required, your identification documents may be processed by a third-party verification service. These providers are bound by strict data processing agreements with pk375 and may not use your data independently.
• Game providers: Some games in the pk375 lobby are provided by licensed third-party studios. These providers may receive anonymised session data necessary to operate their games on our platform. They do not receive personally identifiable information.
• Legal and regulatory authorities: pk375 will disclose personal data to law enforcement, regulatory bodies or courts if required to do so by law or by a valid legal order. We will notify you of such disclosures where we are legally permitted to do so.
• Platform infrastructure providers: pk375 uses cloud hosting and cybersecurity infrastructure providers who may technically have access to data stored on our servers. These providers are bound by strict data processing agreements and operate only under pk375's documented instructions.

Given that pk375 operates in Pakistani Rupees and processes payments through local methods including Easypaisa, JazzCash, NayaPay and bank transfers, we want to be specific about how your financial data is handled.

What pk375 stores: A record of each transaction (amount, date, payment method type, direction) is stored in your account history. This record is necessary for you to review your transaction history and for pk375 to process withdrawal requests accurately.

What pk375 does not store: Full account credentials for any payment method. pk375 does not store your Easypaisa PIN, JazzCash PIN or full bank account number. For card transactions, pk375 stores only the last four digits of your card number – the full card number is never retained on pk375 systems.

How payment data is protected: All payment-related data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. Access to financial records within pk375 is restricted to authorised personnel only on a strict need-to-know basis.

If you receive any communication purportedly from pk375 asking you to share your Easypaisa PIN, JazzCash PIN, bank password or full card details, treat it as fraudulent. pk375 will never ask for this information through any channel.

pk375 uses cookies and similar technologies to operate the platform, maintain your session while you are logged in, and understand how the site is used. The following table summarises the types of cookies used on pk375.biz:

Essential cookies cannot be disabled as they are required for the pk375 platform to function. Optional cookies can be managed through your browser settings. Blocking optional cookies will not affect your ability to use pk375 but may affect some personalisation features.

pk375 does not use third-party advertising cookies or share cookie data with advertising networks. Our analytics data is processed in anonymised, aggregated form and does not identify individual players.

pk375 retains personal data only for as long as it is necessary for the purpose it was collected and for as long as required by applicable law. Specific retention periods are as follows:

• Active account data: Retained for the full duration of your active pk375 account and for five years after account closure.
• Identity verification (KYC) documents: Retained for a minimum of five years after account closure in accordance with anti-money laundering record-keeping obligations.
• Transaction records: Financial transaction records are retained for seven years after the transaction date in accordance with financial record-keeping requirements.
• Gaming history: Bet and game records are retained for five years and are available to you in your account history throughout your active account period.
• Customer support communications: Chat transcripts and email correspondence are retained for three years from the date of the interaction.
• Technical and device logs: Server logs and security data are retained for 12 months and then automatically deleted.

When retention periods expire, pk375 permanently deletes or anonymises the relevant data. Anonymised data (from which you cannot be identified) may be retained indefinitely for aggregate statistical analysis.

pk375 implements layered technical and organisational security measures to protect your personal data. These measures are reviewed and updated regularly to address evolving threats.

Technical measures in place at pk375:

• TLS 1.3 encryption for all data in transit between your device and pk375 servers.
• AES-256 encryption for sensitive data stored at rest, including payment records and identity documents.
• Password hashing using bcrypt – pk375 staff cannot read your account password.
• Two-factor authentication available for all pk375 accounts.
• Automated intrusion detection and real-time security monitoring of the pk375 infrastructure.
• Regular third-party penetration testing of the pk375 platform.
• Segregated database architecture – gaming data, financial data and personal data are stored in separate logical environments with independent access controls.

Organisational measures:

• Access to personal data is restricted to pk375 personnel who require it to perform their specific job function.
• All pk375 staff with access to personal data undergo data protection training and are bound by confidentiality obligations.
• Data breach response procedures are maintained and tested. If a breach affecting your personal data occurs, pk375 will notify you and applicable authorities within the timeframes required by law.

As a pk375 player you have a number of rights in relation to your personal data. These rights can be exercised by contacting pk375 at support@pk375.biz. We will respond to all valid data rights requests within 30 days.

The pk375 platform is intended exclusively for adults aged 18 and over. pk375 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on pk375, we will close the account immediately, delete the associated personal data (subject to any legal retention obligations), and return any real-money deposits.

If you are a parent or guardian and believe your child may have registered on pk375, please contact us immediately at support@pk375.biz. We take this seriously and will act on such reports as a priority. pk375 recommends that parents and guardians use parental control software to restrict access to online gaming platforms from devices used by minors.

pk375 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When material changes are made, we will notify registered pk375 players by email to their registered address and by an in-platform notification, at least 7 days before changes take effect.

The current version of this Privacy Policy is always available at pk375.biz/privacy-policy. The "Last Updated" date at the top of the page indicates when the most recent revision was made. We recommend reviewing this page periodically.

Continued use of pk375 after an updated Privacy Policy has taken effect constitutes your acceptance of the revised terms. If you do not agree with changes to this Policy, you should stop using pk375 and request account closure before the effective date of the changes.

For any question, request or concern related to your personal data and how pk375 handles it, please contact our team through the following channels:

• Email (data requests): support@pk375.biz – subject line: "Privacy / Data Request"
• Live Chat: Available 24/7 on pk375.biz – for urgent account access or security concerns
• Response time: Data rights requests are handled within 30 days. General privacy queries via live chat typically receive a response within the hour.

pk375 will never ask you to share your payment PINs, full card number or account password through any of these channels. If you receive a suspicious communication claiming to be from pk375, do not respond to it and report it to us immediately.